This Refund & Cancellation Policy outlines the terms under which refunds or cancellations may be granted for services purchased on ListyMart. By using our platform or purchasing any paid services, you agree to the terms described below.
1. Nature of Services
ListyMart is a business listing and discovery platform.
We do not sell physical products or provide services directly. Paid services may include:
- Featured listings
- Promotional placements
- Subscription plans
- Advertising or visibility upgrades
2. Cancellation Policy
- Users may cancel their subscription or paid service at any time from their account dashboard or by contacting our support team.
- Cancellation will stop future renewals.
- Cancellation does not automatically entitle the user to a refund for the current billing period.
3. Refund Policy
Refunds are handled as follows:
a) Non-Refundable Services
The following services are non-refundable:
- Featured or promoted listings
- Advertising or visibility upgrades
- Subscription fees after service activation
- One-time promotional purchases
Once a paid service is activated or published, no refund will be issued.
b) Eligible Refunds
Refunds may be considered only if:
- Payment was made in error (duplicate payment)
- Technical issues prevented service activation
- Service was not delivered as described due to platform error
All refund requests must be made within 7 days of the payment date.
4. Refund Request Process
To request a refund:
- Email us at support@listymart.com
- Include your registered email ID
- Provide payment details and reason for the request
All requests will be reviewed, and decisions will be communicated within 5–7 business days.
5. Refund Method
- Approved refunds will be processed using the original payment method
- Processing time may vary depending on your bank or payment provider
6. Chargebacks & Disputes
Initiating a chargeback without contacting ListyMart support first may result in:
- Account suspension
- Permanent removal of listings
- Restriction from future purchases
We strongly encourage users to contact our support team to resolve issues amicably.
7. Changes to Pricing & Plans
ListyMart reserves the right to:
- Modify pricing at any time
- Introduce or discontinue services
- Change plan features without prior notice
Such changes do not qualify for refunds on existing purchases.
8. Business Owner Responsibility
Business owners are responsible for reviewing service details before purchasing.
ListyMart is not responsible for dissatisfaction arising from:
- Lack of leads or inquiries
- Competition visibility
- User behavior or demand
9. Policy Updates
ListyMart may update this Refund & Cancellation Policy at any time.
Updates will be posted on this page with a revised date.
Continued use of paid services implies acceptance of the updated policy.
10. Contact Information
For questions regarding refunds or cancellations, contact us at:
📧 Email: support@listymart.com
🌐 Website: https://listymart.com